We strongly advise guests to make a reservation as soon as possible  via our website 

 https://booking.arienzobeachclub.com 

Especially if you want to reserve sunbeds in the front rows. We  receive many reservations and go fully booked for weeks in advance.  If you come to the beach club without a reservation we cannot  guarantee that we’ll be able to accommodate you. Please contact us  via Whatsapp at +39 338 8778082 before making your way to the beach  to avoid disappointment. 

It’s important that the customer arrives at the beach club at their confirmed arrival time. If for any reason you’re running late, you must contact us to let us know immediately. If we do not hear from you, we will consider you a ‘no show’ and therefore unable to hold the reservation for you.  Please contact us by sending a text via Whatsapp at +39 338 8778082

No you can’t reserve specific sunbeds, only the row specified in your  package experience is guaranteed.

You are welcome to stay at the beach club from opening at 10:00am to  closing 18:00pm. The sunbeds are yours for the duration of the day.

For safety reasons, we reserve the right to close the umbrellas if there are strong winds or adverse weather conditions. The decision to close the umbrellas will be made at the discretion of our staff and may happen without prior notice. The safety of our guests is our top priority!

If you have a confirmed reservation with us then you do not need to  pre-book the shuttle boat. The complimentary service is reserved for  Arienzo Beach Club guests only. Please note that during the busy  period there is often a queue for the boat so if you prefer not to wait  you can always arrange your own water-taxi at your own expense.

Lucibello Company pier located in the middle of “Spiaggia Grande” (Positano main beach).
Meeting Point: https://goo.gl/maps/TzqEh38QVzUrftrH9

Our Shuttle Boat operates daily from Lucibello pier.

We kindly ask our customers to arrive at the Lucibello pier well in advance of their intended arrival time to ensure a seamless boarding process.

Return services are available from the early afternoon into the late afternoon.

It’s important that the customer arrives at the pier 20 minutes prior to their confirmed arrival time. If for any reason you’re running late, you must contact us to let us know immediately. If we do not hear from you, we will consider you a ‘no show’ and therefore unable to hold the reservation for you.

No, our shuttle boat only goes to and from Positano main beach. If you are reaching us from Amalfi or Sorrento, we suggest taking a ferry to Positano and then taking our shuttle boat from the Lucibello Company pier. 
Meeting Point: https://goo.gl/maps/TzqEh38QVzUrftrH9

The stairs are located in the Arienzo district, a few meters after the  entrance to Villa Tre Ville (on the right when facing towards Praiano):  
Stairs Position

Payment for the experience package is taken in advance via our  website. If you consume any extras outside of your package, you will  need to settle the bill before you leave the beach club. You will need to  make the payment with one of our cashiers.

Yes we accept cash, debit card and credit card (including American  Express). 

The “lunch at your sunbed” option is lunch served to your sunbeds as  opposed to having lunch in our terrace restaurant. The menu is the  same. 

All of our experience packages include lunch (two courses from our menu per person). Of course you can order extra items that will be charged as extra. 

Yes, you can order additional food and/or drink that will be charged as extras.

The last time to sit at our Restaurant is at 15:40.

The last order for the bar is at 17:50pm.

We only accept reservations with one of our Experience Packages and it is not possible to decompose it. 

Yes, our Chef proposes some dishes according with this dietary needs.

No, the bar and restaurant are reserved for guests who have booked an  experience package.

Please speak to the restaurant staff when you arrive and they will  arrange birthday candles with dessert or if you’d like to arrange  something even more special please email us well in advance at  reservation@arienzobeachclub.com

Absolutely! Even if our guaranteed seating, beach umbrellas, sunbeds, reserved restaurant and bar seating are fully booked, we warmly welcome passersby from the public beach to order from our specially selected menu. We’re delighted to serve you and enhance your beach day with our offerings.

No, all of our experiences include lunch. We invite guests to spend a  whole day at Arienzo Beach Club enjoying all our facilities and  everything we have to offer.

No, we encourage guests to take note of what’s included in their  package to ensure they don’t miss anything.

Yes we offer a bottle service that you can view on our menu.

In order to make an amendment please email us as soon as possible at  reservation@arienzobeachclub.com especially if you need to amend  the amount of participants or change the date as this will largely depend on our availability. 

Please check the terms and conditions of your booking as we may or  may not be able to cancel your reservation free of charge. We kindly  ask that you inform us as soon as possible so we can offer the space to  someone else. 

e do not have enough space for luggage, and we invite our guests to contact Positano Luggage for safety and space reasons. They offer luggage storage, pickup, and delivery services. Located at the Positano port, they also provide pickup from your accommodation if it’s in Positano. You can find more information and book their services at Positano Luggage Service. https://positanoluggageservice.com/

As the sun moves throughout the day the entire beach has sun until sunset.

Yes you will be able to view our shop via our QR code menu at the  beach club. 

No we cannot, please bring your own.

Yes, we offer soft lounge music that creates a relaxing atmosphere, perfectly enhancing the stunning views. Our tranquil sounds are the perfect complement to your beachside experience.

Toilets, changing room and shower.

Yes you can purchase a T-Shirt at the beach club, just ask one of our  staff members.

Check our Special Refund/Cancellation weather policy. https://booking.arienzobeachclub.com/terms-conditions/

For safety reasons, we reserve the right to close the umbrellas if there are strong winds or adverse weather conditions. The decision to close the umbrellas will be made at the discretion of our staff and may happen without prior notice. The safety of our guests is our top priority!