I missed the boat/I’m running late, will I lose my reservation?

It’s important that the customer arrives at the pier 20 minutes prior to their confirmed arrival time. If for any reason you’re running late, you must contact us to let us know immediately. If we do not hear from you, we will consider you a ‘no show’ and therefore unable to hold the reservation for you.

What time does the boat run?

Our Shuttle Boat operates daily from Lucibello pier.

We kindly ask our customers to arrive at the Lucibello pier well in advance of their intended arrival time to ensure a seamless boarding process.

Return services are available from the early afternoon into the late afternoon.

Do I have to book the shuttle boat service in advance?

If you have a confirmed reservation with us then you do not need to  pre-book the shuttle boat. The complimentary service is reserved for  Arienzo Beach Club guests only. Please note that during the busy  period there is often a queue for the boat so if you prefer not to wait  you can always arrange your own water-taxi at your own expense.

How long do we get the sunbeds for?

You are welcome to stay at the beach club from opening at 10:00am to  closing 18:00pm. The sunbeds are yours for the duration of the day.

What’s the latest arrival time?

It’s important that the customer arrives at the beach club at their confirmed arrival time. If for any reason you’re running late, you must contact us to let us know immediately. If we do not hear from you, we will consider you a ‘no show’ and therefore unable to hold the reservation for you.  Please contact us by sending a text via Whatsapp at +39 089812002.